While our stores are closed, we are ramping up our online presence. Crisis is our passion and our mission. We will continue to be a circle of protection not only for the vulnerable but also for YOU, since we are all vulnerable right now. While we have shut down many functions to honor the Governor's Executive Order, we continue to carry on the most essential functions to our mission. Our finance department continues to work, mostly through remote access. Our 911 line and our phone calls are also being answered remotely during regular business hours. Since the Michigan state governor identified security and communications staff as essential personnel, these efforts continue. While we are taking precautions, we are not afraid. We will continue to serve our wounded with the same passion as before. You can call on us—we will be here for you.
Due to the unique nature of our handmade pieces, it is possible you might receive a piece that varies slightly from the image shown in the online catalog. In the rare case our products don’t meet your expectations, please let us know! We’ll gladly exchange it for a new item that you will love. Exchanges must take place within 30 days of the original purchase date and the returned item must be in the original condition.
Damaged items may be returned within 90 days of the original purchase date in exchange for a item of equal or lesser value or a replacement.
If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Assistance at firstname.lastname@example.org or call 877–363-7528 Monday – Friday 8 AM – 5 PM EST