Due to the unique nature of our handmade pieces, it is possible you might receive a piece that varies slightly from the image shown in the online catalog. In the rare case our products don’t meet your expectations, please let us know! We’ll gladly exchange it for a new item that you will love. Exchanges must take place within 30 days of the original purchase date and the returned item must be in the original condition.
Damaged items may be returned within 90 days of the original purchase date in exchange for a item of equal or lesser value or a replacement.
If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Assistance at firstname.lastname@example.org or call 877–363-7528 Monday – Friday 8 AM – 5 PM EST